Shublie Inc. - Terms and Conditions of Service

Effective from: July 17, 2025

WELCOME TO SHUBLIE INC. These Terms and Conditions (“Terms”) govern your use of the Shublie platform, including the applications “Shublie” (for customers) and “Shublie Partners” (for vendors), the Shublie website, and all associated services (collectively, the “Platform”). The Platform is owned and operated by Shublie Inc. (“Shublie,” “we,” “us,” or “our”).

Users are advised to review these Terms thoroughly prior to accessing or utilizing the Platform. By accessing or utilizing the Platform, you signify your assent to be bound by these Terms and our Privacy Policy. Should you dissent from these Terms, access to or utilization of the Platform is prohibited.

Shublie Inc. constitutes a U.S.-based corporation responsible for the ownership and operation of the Shublie platform, encompassing all related technologies, applications, and services pertaining to on-demand shoe polishing and leather care.

By establishing an account, or by accessing or utilizing the Shublie Platform, you affirm your comprehension, acceptance, and agreement to adhere to these Terms. These Terms establish a legally binding agreement between you and Shublie. In instances where the Platform is utilized on behalf of an entity, you warrant and represent that you possess the requisite authority to legally bind said entity to these Terms.

Shublie provides an online platform designed to connect individuals (“Users”) seeking professional shoe polishing and leather care services with independent, third-party service providers (“Vendors”). Shublie functions exclusively as a facilitator and technology provider, enabling Users to initiate service requests and Vendors to render services.

The operational framework of the Shublie Platform encompasses:

• Shublie App: Designated for use by customers to submit service requests.
• Shublie Partners App: Designated for use by approved vendors for the provision of services.

SHUBLIE DOES NOT OPERATE AS A DIRECT SERVICE PROVIDER, AN EMPLOYER OF VENDORS, OR AS AN AGENT FOR ANY VENDOR OR USER. We do not undertake the direct performance of services, nor do we exercise supervision, direction, or control over Vendors in the execution of their services. Vendors operate as independent contractors and bear sole responsibility for the quality and execution of the services they provide.

Access to the majority of Platform features necessitates the registration and maintenance of an active User account. Account registration requires the submission of specific personal information, including, but not limited to, your name, electronic mail address, telephone number, and payment information. You hereby agree to:

• Furnish accurate, current, and complete information during the registration process and ensure the ongoing maintenance and updating of your account information.
• Preserve or protect the security and confidentiality of your account password.
• Assume sole responsibility for all activities transpiring under your account, irrespective of whether such activities were authorized by you.
• Promptly notify Shublie of any unauthorized use of your account.

Eligibility for account registration and Platform utilization requires individuals to be at least eighteen (18) years of age, or to have attained the age of legal majority within their respective jurisdiction.

Users are empowered to request shoe polishing and leather care services via the Platform. Upon initiating a request, Users will be required to declare the estimated new value of the item(s) necessitating service. This declared value serves as the determinant for the Vendor tier assigned to the service request:

• Declared Item Value $250 USD or less (new): Should a customer declare the new value of their item(s) as $250 USD or less, all available Vendors in proximity to the customer may be deemed eligible to provide the requested service.
• Declared Item Value exceeding $250 USD (new): In instances where the declared value surpasses $250 USD, only verified Premium Providers (Vendors designated as “Premium” or “Platinum” service providers) shall be presented and deemed eligible to accept the service request.

Shublie shall exert reasonable efforts to align service requests with available Vendors. However, Shublie does not guarantee that every service request will be accepted by a Vendor, nor does it guarantee Vendor availability at all times.

Shublie implements a multi-tiered qualification and screening protocol for its independent Vendors. To be eligible to provide services via the Shublie Partners application, Vendors must satisfy the following criteria:

• Attain legal working age within the United States.
• Possess legal authorization to work within the U.S.
• Furnish verifiable proof of U.S. residency.
• Own a smartphone or tablet capable of executing the application.
• Provide their own requisite tools, materials, and work supplies.

Furthermore, Vendors aspiring to “Premium” or “Platinum” status, which permits them to service higher-value items, are mandated to undergo more extensive background and credit checks. These assessments are conducted by third-party service providers and are designed to augment the safety and reliability of services for high-value items. Shublie reserves the unilateral right to establish the criteria for and to conduct these screenings at its sole discretion.

Notwithstanding any screening process undertaken, Shublie offers no guarantee regarding the quality, suitability, or safety of any Vendor or their services. Users acknowledge and concur that they bear ultimate responsibility for evaluating the appropriateness of a Vendor for their specific service requirements.

Users commit to remitting payment for all services requested through the Platform. Payment processing is conducted securely via Stripe, our designated third-party payment processor.

• Service Fees: The Platform shall display the estimated cost for services prior to the confirmation of a request. This cost may encompass the Vendor’s service fee, any applicable taxes, and Shublie’s platform fee.
• Payment Processing: All payments are processed by Stripe. Shublie does not retain full payment card details. You hereby agree to abide by the terms and conditions stipulated by the applicable payment processor.
• Refunds: A 100% refund is guaranteed in instances where the rendered service fails to align with the service offered or the reasonable expectations of the User.
• Payment Disputes: Payment disputes shall be evaluated by Shublie on a case-by-case basis. Users are advised to contact Shublie support to initiate a dispute.
• Cancellations: Cancellation policies shall be delineated within the Platform and may exhibit variance contingent upon the timing of the cancellation relative to the scheduled service.

• Earnings & Fees (For Vendors)

• Vendor Earnings: Vendors shall receive seventy percent (70%) of the total service charge (prior to the application of taxes) for services they provide.
• Shublie Platform Fee: Shublie Inc. shall retain thirty percent (30%) of the total service charge as a platform fee. This fee grants Vendors access to the Shublie Academy, an educational series tailored for service providers, and contributes to the operational costs and support of the Platform.
• Payout Timing: The timing of payouts for Vendors is contingent upon the release schedules established by the payment processors (e.g., Stripe).

• Taxes & Reporting

• Sales Tax: Shublie utilizes Stripe’s infrastructure for the collection and reporting of sales tax in accordance with applicable state laws.
• Vendor Tax Forms: Vendors shall receive annual IRS tax forms (such as Form 1099) in compliance with U.S. federal regulations concerning their earnings facilitated through the Platform.
• Vendor Responsibility: Vendors bear sole responsibility for reporting their earnings and for remitting all applicable taxes as mandated by law.

• User and Vendor Responsibilities

  10. User Responsibilities:

• Accurate Information: You are accountable for furnishing accurate and complete information pertaining to your service request, including the precise declared new value of items. Misrepresentation of item value may result in service refusal, the imposition of additional charges, or the nullification of any liability protections.
• Item Condition: You are responsible for ensuring that your items are in a condition suitable for the requested service and for disclosing any pre-existing damage or unique characteristics.
• Communication: You agree to engage in clear and respectful communication with both Vendors and Shublie representatives.
• Safety: You are obligated to ensure a safe and secure environment for Vendors during both item pickup and drop-off.

  10. Vendor Responsibilities:

• Professional Conduct: Vendors are expected to render services with utmost professionalism, diligence, and skill. Non-premium vendors are required to maintain professional quality, ensure clear communication, and adhere to timely service delivery.
• Item Care: Vendors bear sole responsibility for the meticulous care, handling, and security of items entrusted to them for service.
• Compliance: Vendors must strictly adhere to all applicable local, state, and federal laws and regulations.
• Insurance: Vendors are strongly advised to procure and maintain their own appropriate insurance coverage pertinent to their business operations, including, but not limited to, liability insurance.

• Conduct & Violations

Users and Vendors agree to refrain from the following conduct:

• Utilizing the Platform for any unlawful purpose or in any manner that contravenes any applicable federal, state, local, or international law or regulation.
• Engaging in any conduct that restricts or impedes the use or enjoyment of the Platform by any other individual, or which, as determined by Shublie, may cause harm to Shublie or other Users of the Platform, or expose them to liability.
• Transmitting through the Platform any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
• Impersonating or attempting to impersonate Shublie, a Shublie employee, another User, or any other person or entity.
• Interfering with or disrupting the integrity or performance of the Platform or the data contained therein.
• Attempting to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any Shublie server, or to any of the services offered on or through the Platform, by means of hacking, password “mining,” or any other illegitimate methods.
• Probing, scanning, or testing the vulnerability of the Platform or any network connected to the Platform, or breaching the security or authentication measures on the Platform or any network connected to the Platform.
• Reverse look-up, tracing, or seeking to trace any information on any other User of or visitor to the Platform, or any other customer of Shublie, including any Shublie account not owned by you, to its source, or exploiting the Platform or any service or information made available or offered by or through the Platform, in any manner where the objective is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Platform.

Communication within App: All service-related communication between Users and Vendors must transpire exclusively within the Shublie application to ensure privacy and mitigate fraud risks.

Non-Circumvention: Users and Vendors expressly agree not to engage in any activity designed to circumvent the Shublie Platform. This includes, but is not limited to, directly contacting or transacting with each other for services initially introduced or facilitated through the Platform, or encouraging such direct transactions, for a period of twelve (12) months following the completion or cancellation of a service request or the termination of their account. Any such circumvention may result in immediate termination of accounts and shall subject the offending party to liquidated damages equal to three times the average platform fee for similar services, or a fixed amount of $200, whichever is greater, in addition to any other remedies available at law or in equity.

Investigation: Shublie reserves the right to investigate any suspicious behavior and to undertake appropriate action, including temporary suspension or permanent removal from the platform, at its sole discretion.

Shublie reserves the right to:

• Remove or decline to post any User Content for any or no reason, at our sole discretion.
• Undertake any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including, but not limited to, instances where we believe that such User Content violates these Terms, infringes upon any intellectual property right or other right of any person or entity, poses a threat to the personal safety of Users of the Platform or the public, or could engender liability for Shublie.
• Disclose your identity or other pertinent information about you to any third party who asserts that material posted by you infringes upon their rights, including their intellectual property rights or their right to privacy.
• Initiate appropriate legal action, including, without limitation, referral to law enforcement agencies, for any illegal or unauthorized utilization of the Platform.
• Terminate or suspend your access to all or a portion of the Platform for any or no reason, including, without limitation, any violation of these Terms.
• Without limiting the foregoing, Shublie retains the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of any individual posting materials on or through the Platform. YOU HEREBY WAIVE AND HOLD HARMLESS SHUBLIE AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY SHUBLIE DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SHUBLIE OR LAW ENFORCEMENT AUTHORITIES.

• Reviews & Feedback

• Encouraged Feedback: The provision of honest feedback from both Users and Vendors is encouraged and may be publicly displayed on profiles or within the Platform.
• Dispute Resolution: Neither Vendors nor Users may request the removal of feedback unless both parties mutually agree and undertake efforts to resolve the underlying issue prior to such request.
• Shublie’s Role: Shublie Inc. bears no liability for the content of reviews or feedback, but shall endeavor to facilitate mutual communication in the event of a dispute.

• Data & Privacy

• Data Ownership: All user and vendor data (including communication and location data) generated through or collected by the Platform shall constitute the intellectual property of Shublie Inc.
• No Data Selling: Shublie explicitly refrains from selling any data to third parties.
• Limited Data Access: Data access by partners is strictly confined to operational purposes, solely to facilitate the provision of services.
• Compliance: Shublie adheres to U.S. privacy laws and safeguards your information accordingly. Legal requests for data shall be honored within lawful boundaries. For a more detailed exposition on our data collection, utilization, and protection practices, please consult our Privacy Policy.

• Intellectual Property

The Shublie Platform, encompassing its website, mobile applications, design, textual content, graphics, images, video, information, software, and other constituent elements, represents the exclusive property of Shublie Inc. and its licensors. This property is protected by copyright, trademark, and other applicable laws. Reproduction, distribution, modification, creation of derivative works from, public display, public performance, republication, downloading, storage, or transmission of any material on our Platform is prohibited, save for actions generally permitted through the Platform’s inherent functionality.

The Shublie name, logo, and all related names, logos, product and service names, designs, and slogans constitute trademarks of Shublie Inc. or its affiliates or licensors. The utilization of such marks without the prior written authorization of Shublie is expressly forbidden.

Shublie upholds the intellectual property rights of others and expects its Users to demonstrate similar adherence. In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), the complete text of which is accessible on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, Shublie shall respond expeditiously to claims of copyright infringement perpetrated through the Shublie Platform, provided such claims are reported to Shublie’s Designated Copyright Agent as identified herein.

Should you be a copyright owner, or authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, you are requested to report alleged copyright infringements occurring on or through the Platform by completing the following DMCA Notice of Alleged Infringement and transmitting it to Shublie’s Designated Copyright Agent.

Upon receipt of the Notice as described below, Shublie shall undertake such action, in its sole discretion, as it deems appropriate, including the removal of the challenged content from the Platform.

DMCA Notice of Alleged Infringement (“Notice”)

1. Identify the copyrighted work that you contend has been infringed, or - in instances where multiple copyrighted works are encompassed by this Notice - you may furnish a representative list of the copyrighted works that you contend have been infringed.
2. Identify the material that you contend is infringing (or is the subject of infringing activity) and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit us to locate the material, including, at a minimum, if applicable, the Uniform Resource Locator (URL) of the link displayed on the Platform where such material may be found.
3. Provide your mailing address, telephone number, and, if available, electronic mail address.
4. Include both of the following statements within the body of the Notice:
   1. “I hereby affirm my good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).”
   2. “I hereby affirm that the information contained in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is purportedly infringed.”
5. Provide your full legal name and your electronic or physical signature.

This Notice, with all items completed, should be delivered to Shublie’s Designated Copyright Agent at:

Email: support@shublie.com 

The Platform may incorporate links to third-party websites or resources. You acknowledge and concur that Shublie bears no responsibility or liability for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services present on or accessible from such websites or resources. The inclusion of links to such websites or resources does not imply any endorsement by Shublie of said websites or resources, or of the content, products, or services available therefrom. You acknowledge sole responsibility for and assume all risk arising from your utilization of any such websites or resources.

THE SHUBLIE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” SHUBLIE EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, NOT EXPLICITLY SET FORTH IN THESE TERMS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SHUBLIE DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY, OR CAPABILITY OF THIRD-PARTY VENDORS. You hereby agree that the entirety of the risk arising from your utilization of the Platform and any services requested in connection therewith shall remain solely with you, to the maximum extent permissible under applicable law.

LIMITATION OF LIABILITY:

• Shublie’s Role as Facilitator: Shublie’s liability is strictly limited to its function as a technology platform facilitating connections between Users and Vendors. Shublie shall not be held responsible for the acts, omissions, or negligence of any Vendor or User.
• Item Damage or Loss: In the event of damage to or loss of an item by a Vendor, Shublie’s liability, if any, shall be stringently limited to the compensation provided by the Vendor’s insurance or, if applicable, a maximum amount directly correlated to the declared value of the item, as may be explicitly delineated in a separate Shublie protection policy (if such a policy exists, and subject to its terms). Shublie shall not be held responsible for damage or loss exceeding the declared value or for items not declared.
• Indirect Damages: Under no circumstances shall Shublie be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including, but not limited to, lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the Platform or services, even if Shublie has been apprised of the potential for such damages.
• Maximum Liability: Shublie’s cumulative liability to you for any and all claims arising from or pertaining to these Terms or your utilization of the Platform, irrespective of the form of action, shall be capped at the amount paid by you to Shublie for the specific service giving rise to the claim within the six (6) months immediately preceding the event that occasioned the claim.

• Indemnification

You agree to indemnify, defend, and hold harmless Shublie and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, losses, liabilities, and expenses (including reasonable attorneys’ fees), arising out of or in connection with: (i) your utilization of the Platform or services obtained through your use of the Platform; (ii) your breach or violation of any of these Terms; (iii) Shublie’s utilization of your User Content; or (iv) your infringement upon the rights of any third party, including Vendors.

We reserve the right to terminate or suspend your access to all or a portion of the Platform immediately, without prior notification or liability, for any reason whatsoever, including, but not limited to, your breach of these Terms. Upon termination, your entitlement to utilize the Platform shall immediately cease. Should you desire to terminate your account, you may simply discontinue utilizing the Platform or contact us to request account deletion.

Shublie is headquartered in the State of Florida, USA. We make no representations that the Platform or any of its content is accessible or appropriate outside of the United States. Access to the Platform may be unlawful for certain individuals or in certain countries. Should you access the Platform from outside the States, you do so on your own volition and assume full responsibility for compliance with local laws.

Shublie shall not incur liability for any delay or failure in performance resulting from causes beyond its reasonable control, including, without limitation, acts of God, acts of war, acts of terrorism, civil disturbances, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, labor strikes or shortages, or shortages of transportation facilities, fuel, energy, or materials.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms, including the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Platform or services (collectively, ‘Disputes’), shall be resolved exclusively through binding arbitration administered by a recognized arbitration service in Florida, USA, in accordance with its prevailing rules. The arbitration shall be conducted by a single arbitrator. The decision rendered by the arbitrator shall be final and binding upon both parties. Each party shall bear its own costs and attorney’s fees in connection with any arbitration, unless otherwise awarded by the arbitrator in accordance with applicable law. You agree that any arbitration proceedings shall be conducted on an individual basis and not as a class, consolidated, or representative action.

Should any provision of these Terms be determined to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall be enforced to the fullest extent permissible under law.

These Terms, in conjunction with the Privacy Policy and any other legal notices published by Shublie on the Platform, constitute the complete and exclusive agreement between you and Shublie concerning the Platform, superseding all prior or contemporaneous communications, agreements, and understandings between the parties.

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by Shublie to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

You are prohibited from assigning or transferring these Terms, whether by operation of law or otherwise, without the prior written consent of Shublie. Any attempted assignment or transfer by you without such consent shall be null and void. Shublie reserves the right to assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties, their respective successors, and permitted assigns.

The following Sections shall endure and remain in full force and effect subsequent to any termination of these Terms: Sections 8 (Earnings & Fees), 9 (Taxes & Reporting), 11 (Conduct & Violations, specifically Non-Circumvention), 12 (Monitoring and Enforcement), 13 (Reviews & Feedback), 14 (Data & Privacy), 15 (Intellectual Property), 16 (Digital Millennium Copyright Act (DMCA)), 18 (Disclaimers and Limitation of Liability), 19 (Indemnification), 21 (Geographic Restrictions), 23 (Governing Law and Dispute Resolution), 24 (Severability), 25 (Entire Agreement), 26 (Waiver), 27 (Assignment), 28 (Survival), and 29 (Feedback).

You may elect, or we may invite you, to submit comments, ideas, or feedback pertaining to the Platform, including, without limitation, suggestions for improving the Platform or our services (“Feedback”). By submitting any Feedback, you acknowledge that your submission is gratuitous, unsolicited, and without restriction, and that it shall not impose any fiduciary or other obligation upon Shublie. Furthermore, you agree that Shublie is at liberty to utilize the Feedback without any additional compensation to you, and to disclose the Feedback on a non-confidential basis or otherwise to any third party.

Shublie Inc. reserves the right to update or modify these Terms at any time, with or without prior notification. Continued utilization of the Platform shall constitute your acceptance of any updated Terms.

31. Contact & Legal

Website: www.Shublie.com 

Email: support@shublie.com 

Shublie Inc. operates under U.S. law.

ALL RIGHTS RESERVED.